How can we help?

Contact support

Email us at support@valbeck.com. Include the email address on your Valbeck account and a short description of the issue. Do not send passwords, API keys, mailbox credentials, verification codes, or other secrets by email.

What we can help with

• Account access and sign-in problems.
• Subscription, billing, and payment questions.
• Mailbox connection and sender configuration questions.
• Customer-connected provider setup and usage questions.
• Prospect research, review, sequence, outbox, CRM, and reporting workflow questions.
• Privacy, data, security, and account-deletion requests.

Billing questions

For billing questions, include the account email and enough information to identify the transaction or subscription. Do not email full card or bank-account numbers. Payment information is handled through Valbeck's payment provider rather than collected by support email.

Security concerns

If you believe your Valbeck account or a connected service may have been compromised, contact support@valbeck.com promptly and revoke affected third-party credentials directly with the provider when appropriate.